Retail Sales Associate

Retail Sales Associate

Purpose:

The Sales Associates at Floor & Decor understand the importance of providing friendly and accurate customer service and go above and beyond to assist customers in finding the products they need.

There are opportunities for both full-time and part-time employment.

Sought-after qualities:

• Friendly and enthusiastic
• Entrepreneurial and hard-working
• Honest and accountable
• Proficient in both verbal and non-verbal communication with attentive listening abilities

Essential Job Functions:

• Communicate with consumers, inquire about their ventures, endorse products, and spark enthusiasm about buying.
• Go the extra mile and provide exceptional customer service that leaves a lasting impression.
• It is our responsibility to maintain the areas we are assigned to a high standard, including organization, cleanliness, and safety.
• Establish a cooperative environment with management and peers to attain sales objectives.
• Conduct transactions by inputting information into the POS system.
• Conduct customer refund and exchange procedures according to the company's established protocols.
• Comply with the existing regulations relating to the acceptance of cash, checks, and credit cards as payment means.
• Produce and display price tags and advertising materials, keep track of the inventory, label and showcase the products.
• Adhere to the central values that underpin the company's culture.
• Manifest and secure observance of corporate safety policies.
• Respond to phone calls in accordance with the company's established procedures.
• Extend your helping hand and lend your support to other store areas when needed.
• Perform adeptly in a rapid-paced surrounding with precision.

Minimum Eligibility Requirements:

• The eligibility criteria state that individuals must be 18 years or older.
• A firm foundation in basic math skills is an essential component of a well-rounded education.
• History of providing customer assistance.
• Possessing the skill to multi-task well and perform exceptionally under challenging circumstances.
• F&D may be the designated provider of forklift certification for certain job roles.
• Drug testing is a prerequisite for heavy equipment certification in states that permit such testing by law.

Physical/Sensory Requirements:

• The ability to apply force ranging from 30 to 60 pounds occasionally or 20 to 30 pounds frequently is essential in order to lift, carry, push, pull or move objects with ease.
• In daily activities, hands and fingers are frequently employed to touch and handle various objects.
• Tasks that require frequent use of one’s hands, legs, arms, and balance such as standing, climbing, reaching, or balancing.

In its mission to create a just and equitable workplace environment, Floor & Decor upholds anti-discrimination policies that prohibit bias against employees and applicants based on any protected status. This includes factors such as disability or genetic information.

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